bsnl launched whatsapp chatbot service you should know about this feature. BSNL launches WhatsApp Chatbot, now you will get many facilities sitting at home

By Sunil Tiwari November 21, 2023 10:09 AM IST

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BSNL launches new service.

Now the country’s government telecom company BSNL is taking new steps to compete with private companies. BSNL already offers affordable prepaid, postpaid and fiber broadband plans to its customers. Now the company has brought a new service for its users. Jio has launched WhatsApp Chatbot service for customers.

Through BSNL’s WhatsApp chatbot service, users will be able to avail various services of the company. At present this service has been introduced for Bharat Fiber users. With its help, you will be able to easily get information like booking fiber connection, making bill payment, checking bill details, filing complaint, checking the status of complaint etc.

This is how chatbot service will be available

Let us tell you that if you want to take advantage of BSNL’s WhatsApp Chatbot service, then you just have to send the message Hi to the number 18004444. You You can also avail the service of chatbot through link.

Let us tell you that as soon as you send the message Hi on the chatbot, you will get a Main Menu option. Now you have to click on the view menu after which you will get the options of BSNL BharatFibre services. Here you can easily choose the option as per your choice among Pay Bill, View Bill, Book Complaint, Transaction History, Complaint Status, Plan Change and Book My Fiber. Let us tell you that you can also make bill payment from here.

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